Return & Shipping

ONLINE SHIPPING POLICIES
UniFrance carefully packs and ships all our products online worldwide from our premises, 13 rue Henner, Paris, France. When ordering, different shipping options with the exact shipping costs will be offered, which are automatically calculated based on your delivery address.
All online orders are processed in euros (€) and will be dispatched in 1 to 3 business days. Delivery times are provided as estimates by the shipping companies we use.
INTERNATIONAL SHIPPING: Customers are responsible for paying for any customs fees, duties or taxes charged by their country. Please note that the possibility exists that your order could be delayed at customs.
PAYMENT AND EXCHANGES
All online orders are FINAL SALE. We offer an exchange-only policy for all undamaged and unused goods within 14 days of purchase with the original receipt. In the case of an exchange of an online order, the customer is responsible for all shipping charges from and to the customer's location. Please contact contact@unifrance.org prior to sending back any products.